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This course will provide you 12 months of video access for both modules. Please make sure you read FAQ

Click here for CRM Functional course details

Click here for CRM Technical course details

Course Curriculum

SAP® CRM Functional Videos
1 Introduction to ERP and SAP® CRM FREE 00:45:38
2 Architecture FREE 00:24:42
3 Sales FREE 02:05:06
4 Service FREE 02:38:32
5 Marketing 01:44:15
6 Partner Channel Management 00:14:05
7 Field Application Overview 00:09:57
8 Analytics 00:22:07
9 Web Channel 00:33:29
10 Interaction Center 00:30:48
11 Solution Manager 00:27:09
12 Transaction Customizing 00:43:06
13 Concept of Business Partners 00:15:42
14 Account Grouping and Number Range 00:46:11
15 BP Categories 00:03:50
16 BP Roles 00:20:57
17 BP Relationships 00:36:30
18 BP Buying Center 00:18:24
19 Account Fact Sheet 00:08:09
20 BP Sales Area Data Template 00:48:19
21 BP Marketing Attributes 00:28:02
22 Account Classification 00:30:27
23 Account Life Cycle 00:24:04
24 Account Hierarchy 00:17:13
25 Data Exchange 01:03:03
26 Organizational Management 01:49:37
27 Product Master 01:50:00
28 Transaction Processing 00:48:06
29 Transaction Customizing Part1 Unlimited
30 Transaction Customizing Part2 00:57:34
31 Activity Management 01:20:20
32 Partner Processing 00:56:24
33 CRM Actions 01:23:14
34 Pricing Procedure 01:42:28
35 Billing 01:18:19
36 Introduction to Middleware 00:22:29
37 Data Exchange with ERP backend 00:28:24
38 Customizing Synchronization 01:58:56
39 Download from ECC to CRM 00:56:24
40 Upload from CRM to ECC 00:19:49
41 Middleware Operations 00:31:24
42 Troubleshooting initial load from R3® to CRM 00:16:07
43 Troubleshooting Load from CRM to ECC 00:08:09
44 External, BW and GW adaptor overview 00:21:08
45 Introduction to CRM Web UI 00:53:54
46 Personalization 00:19:23
47 Business Roles 00:46:11
48 Authorization Concept 00:19:27
49 Navigation Bar 00:47:38
50 Transaction Launcher 00:09:22
51 Miscellaneous 00:59:27
52 Mini Project 00:07:13
53 Interview Questions 00:17:27
SAP® CRM Technical Videos
1 Introduction to SAP® CRM Technical 1 FREE 01:19:13
2 Introduction to SAP® CRM Technical 2 FREE 01:05:49
3 SAP® CRM Tech Overview For Technical FREE 01:50:23
4 One Order Programming 1 00:53:58
5 One Order Programming 2 01:42:07
6 One Order Programming 3 02:01:47
7 BADI 1 01:57:17
8 BADI 2 00:40:15
10 BSP 1 02:00:05
11 BSP 2 01:51:08
12 Web UI Introduction and Business Roles 01:46:45
13 Nav Bar and Transaction Launcher and WB 00:40:15
14 UI Config Tool 01:45:39
15 Enhancement Set and GenIL Model 02:00:09
16 BOL Prog 1 01:53:51
17 BOL Prog 2 01:59:13
18 WebUI Appln Dev 1 02:22:08
19 WebUI Appln Dev 2 00:55:43
20 Web UI Search APpl and Data Binding and Navigation 01:51:55
21 WebUI Bottons and Component Usage 00:42:03
22 WebUI Messages and POP Ups and AET 01:37:54
23 Middleware Technical 01:27:31

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  • $699 per 12 months
  • 365 Days
137 STUDENTS ENROLLED

    Copyright Notice

    SAP®, SAP HANA®, SAP S/4HANA® AND SAP FIORI® IS/ARE THE TRADEMARK(S) OR REGISTERED TRADEMARK(S) OF SAP SE IN GERMANY AND IN SEVERAL OTHER COUNTRIES. DATA CONTAINED IN THIS DOCUMENT SERVES INFORMATIONAL PURPOSES ONLY. SAP AG IS NEITHER THE AUTHOR NOR THE PUBLISHER OF THIS PUBLICATION AND IS NOT RESPONSIBLE FOR ITS CONTENT. WE ARE NOT AFFILIATED WITH SAP. WE DO NOT HAVE ANY BRANCH.

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