CRM Func+Tech Training
This course will provide you 12 months of video access for both modules. Please make sure you read FAQ. Click here for CRM Functional course details Click here for CRM Technical course details
Overview
This course will provide you 12 months of video access for both modules. Please make sure you read FAQ.
Curriculum
Curriculum
- 2 Sections
- 78 Lessons
- 365 Days
Expand all sectionsCollapse all sections
- SAP® CRM Functional Videos54
- 1.1Introduction to ERP and SAP® CRM
- 1.2Architecture
- 1.3Sales
- 1.4Service
- 1.5Marketing
- 1.6Partner Channel Management
- 1.7Field Application Overview
- 1.8Analytics
- 1.9Web Channel
- 1.10Interaction Center
- 1.11Solution Manager
- 1.12Transaction Customizing
- 1.13Concept of Business Partners
- 1.14Account Grouping and Number Range
- 1.15BP Categories
- 1.16BP Roles
- 1.17BP Relationships
- 1.18BP Buying Center
- 1.19Account Fact Sheet
- 1.20BP Sales Area Data Template
- 1.21BP Marketing Attributes
- 1.22Account Classification
- 1.23Account Life Cycle
- 1.24Account Hierarchy
- 1.25Data Exchange
- 1.26Organizational Management
- 1.27Product Master
- 1.28Transaction Processing
- 1.29Transaction Customizing Part1
- 1.30Transaction Customizing Part2
- 1.31Activity Management
- 1.32Partner Processing
- 1.33CRM Actions
- 1.34Pricing Procedure
- 1.35Billing
- 1.36Introduction to Middleware
- 1.37Data Exchange with ERP backend
- 1.38Customizing Synchronization
- 1.39Download from ECC to CRM
- 1.40Upload from CRM to ECC
- 1.41Middleware Operations
- 1.42Troubleshooting initial load from R3® to CRM
- 1.43Troubleshooting Load from CRM to ECC
- 1.44External, BW and GW adaptor overview
- 1.45Introduction to CRM Web UI
- 1.46Personalization
- 1.47Business Roles
- 1.48Authorization Concept
- 1.49Navigation Bar
- 1.50Transaction Launcher
- 1.51Miscellaneous
- 1.52Mini Project
- 1.53Interview Questions
- 1.54ECC CRM Functional PDF course slides
- SAP® CRM Technical Videos24
- 2.1Introduction to SAP® CRM Technical 1
- 2.2Introduction to SAP® CRM Technical 2
- 2.3SAP® CRM Tech Overview For Technical
- 2.4One Order Programming 1
- 2.5One Order Programming 3
- 2.6One Order Programming 2
- 2.7BADI 1
- 2.8BADI 2
- 2.9OO ABAP
- 2.10BSP 1
- 2.11BSP 2
- 2.12Web UI Introduction and Business Roles
- 2.13Nav Bar and Transaction Launcher and WB
- 2.14UI Config Tool
- 2.15Enhancement Set and GenIL Model
- 2.16BOL Prog 1
- 2.17BOL Prog 2
- 2.18WebUI Appln Dev 1
- 2.19WebUI Appln Dev 2
- 2.20Web UI Search APpl and Data Binding and Navigation
- 2.21WebUI Bottons and Component Usage
- 2.22WebUI Messages and POP Ups and AET
- 2.23Middleware Technical
- 2.24CRM Technical Study Materials
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Course Features
- Lectures 78
- Videos Duration Yes
- Duration 365 days
- Skill level All levels
- Language English
- Students 142