Middleware
*Introduction to CRM Middleware.
*SAP® CRM Middleware Architecture.
*Date exchange with ERP Backend.
*Connection between SAP® CRM and SAP® R/3.
*Synchronization scenario for Customizing data.
*Synchronization scenario for Business data and Conditions.
*Data flow with CRM Middleware.
*Data exchange from CRM to SAP® R/3.
*Troubleshoot errors Initial Load from R/3 to CRM.
*Troubleshoot errors Delta Load from R/3 to CRM.
*Troubleshoot errors load from CRM to R/3.
*Real time examples of middleware issues and tricks to troubleshoot.
*Overview of data exchange via XIF (External Interface Adaptor).
*SAP® BW (BI) Adaptor overview.
*Groupware Adaptor overview.
