This course will provide you 12 months of video access for both modules. Please make sure you read FAQ
Course Curriculum
| SAP® CRM Functional Videos | |||
| 1 Introduction to ERP and SAP® CRM | FREE | 00:45:38 | |
| 2 Architecture | FREE | 00:24:42 | |
| 3 Sales | FREE | 02:05:06 | |
| 4 Service | FREE | 02:38:32 | |
| 5 Marketing | 01:44:15 | ||
| 6 Partner Channel Management | 00:14:05 | ||
| 7 Field Application Overview | 00:09:57 | ||
| 8 Analytics | 00:22:07 | ||
| 9 Web Channel | 00:33:29 | ||
| 10 Interaction Center | 00:30:48 | ||
| 11 Solution Manager | 00:27:09 | ||
| 12 Transaction Customizing | 00:43:06 | ||
| 13 Concept of Business Partners | 00:15:42 | ||
| 14 Account Grouping and Number Range | 00:46:11 | ||
| 15 BP Categories | 00:03:50 | ||
| 16 BP Roles | 00:20:57 | ||
| 17 BP Relationships | 00:36:30 | ||
| 18 BP Buying Center | 00:18:24 | ||
| 19 Account Fact Sheet | 00:08:09 | ||
| 20 BP Sales Area Data Template | 00:48:19 | ||
| 21 BP Marketing Attributes | 00:28:02 | ||
| 22 Account Classification | 00:30:27 | ||
| 23 Account Life Cycle | 00:24:04 | ||
| 24 Account Hierarchy | 00:17:13 | ||
| 25 Data Exchange | 01:03:03 | ||
| 26 Organizational Management | 01:49:37 | ||
| 27 Product Master | 01:50:00 | ||
| 28 Transaction Processing | 00:48:06 | ||
| 29 Transaction Customizing Part1 | Unlimited | ||
| 30 Transaction Customizing Part2 | 00:57:34 | ||
| 31 Activity Management | 01:20:20 | ||
| 32 Partner Processing | 00:56:24 | ||
| 33 CRM Actions | 01:23:14 | ||
| 34 Pricing Procedure | 01:42:28 | ||
| 35 Billing | 01:18:19 | ||
| 36 Introduction to Middleware | 00:22:29 | ||
| 37 Data Exchange with ERP backend | 00:28:24 | ||
| 38 Customizing Synchronization | 01:58:56 | ||
| 39 Download from ECC to CRM | 00:56:24 | ||
| 40 Upload from CRM to ECC | 00:19:49 | ||
| 41 Middleware Operations | 00:31:24 | ||
| 42 Troubleshooting initial load from R3® to CRM | 00:16:07 | ||
| 43 Troubleshooting Load from CRM to ECC | 00:08:09 | ||
| 44 External, BW and GW adaptor overview | 00:21:08 | ||
| 45 Introduction to CRM Web UI | 00:53:54 | ||
| 46 Personalization | 00:19:23 | ||
| 47 Business Roles | 00:46:11 | ||
| 48 Authorization Concept | 00:19:27 | ||
| 49 Navigation Bar | 00:47:38 | ||
| 50 Transaction Launcher | 00:09:22 | ||
| 51 Miscellaneous | 00:59:27 | ||
| 52 Mini Project | 00:07:13 | ||
| 53 Interview Questions | 00:17:27 | ||
| ECC CRM Functional PDF course slides | 00:00:00 | ||
| SAP® CRM Technical Videos | |||
| 1 Introduction to SAP® CRM Technical 1 | FREE | 01:19:13 | |
| 2 Introduction to SAP® CRM Technical 2 | FREE | 01:05:49 | |
| 3 SAP® CRM Tech Overview For Technical | FREE | 01:50:23 | |
| 4 One Order Programming 1 | 00:53:58 | ||
| 5 One Order Programming 2 | 01:42:07 | ||
| 6 One Order Programming 3 | 02:01:47 | ||
| 7 BADI 1 | 01:57:17 | ||
| 8 BADI 2 | 00:40:15 | ||
| 10 BSP 1 | 02:00:05 | ||
| 11 BSP 2 | 01:51:08 | ||
| 12 Web UI Introduction and Business Roles | 01:46:45 | ||
| 13 Nav Bar and Transaction Launcher and WB | 00:40:15 | ||
| 14 UI Config Tool | 01:45:39 | ||
| 15 Enhancement Set and GenIL Model | 02:00:09 | ||
| 16 BOL Prog 1 | 01:53:51 | ||
| 17 BOL Prog 2 | 01:59:13 | ||
| 18 WebUI Appln Dev 1 | 02:22:08 | ||
| 19 WebUI Appln Dev 2 | 00:55:43 | ||
| 20 Web UI Search APpl and Data Binding and Navigation | 01:51:55 | ||
| 21 WebUI Bottons and Component Usage | 00:42:03 | ||
| 22 WebUI Messages and POP Ups and AET | 01:37:54 | ||
| 23 Middleware Technical | 01:27:31 | ||
| CRM Technical Study Materials | 00:00:00 | ||
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